Frequently Asked Questions

How much can I recover?

This will depend on the details of your case. Damages usually fall into two categories. They are (a) damages for your pain and suffering and (b) compensation for specific losses e.g. damaged clothes and lost wages.

How long will it take?

This will depend on how complicated your case is. A claim can be finalised in a few weeks, but can take several months in more difficult cases. We will keep you informed as to the most likely timescale as your claim progresses

What will it cost?

We deal with most cases on a No Win No Fee basis which means you do not pay us anything.

Time Limits

A claim must be issued through the court within three years of the accident. If you think you have a case, do not delay in contacting us as there is a lot to do before a claim can be issued.

How does it work?

In order to have a successful claim, you need to show that someone else owed a duty of care to you (e.g. not to crash a car into you), that you suffered loss (e.g. an injury or loss of wages) and that the breach of duty caused that loss.

Every case is different, but the basic “skeleton” of a claim is

• You come to see us and tell us what happened

• If you have a case, we send a letter of claim to the person responsible

• They will pass the letter to their insurer

• The insurer may admit liability (fault) or may not

• If possible, a payment of damages is agreed

• If not, a claim form is issued through the court

• Negotiations usually continue

• It’s rare for a case to go as far as a trial in front of a judge, but that’s the ultimate remedy if the insurer will not agree a deal. Many of the above steps actually take place through a dedicated online portal

The compensation culture is a myth. If you’re entitled to claim damages, you should do so. Don’t be put off by people who don’t know what they’re talking about.